Zapier and Robotic Process Automation (RPA) are two different tools with different purposes.
Zapier is an automation platform that allows users to create connections between different web applications and automate tasks between them. It is primarily designed for non-technical users to automate repetitive tasks, such as data entry or file transfers, without needing to write any code. Zapier provides a visual interface where users can create “zaps” or workflows by connecting various applications and specifying the actions to be taken when specific events occur.
On the other hand, Robotic Process Automation (RPA) is a technology that uses software robots or bots to automate repetitive and mundane tasks, such as data entry or form filling, in the same way that a human worker would. RPA bots can be programmed to interact with applications and systems, and can be trained to perform complex tasks involving multiple steps. RPA is often used in business settings to improve operational efficiency, reduce costs, and improve accuracy and consistency.
In summary, Zapier is a tool that helps non-technical users automate tasks between web applications, while RPA is a technology that uses software robots to automate repetitive and mundane tasks in a business setting.